Help! An error when exporting a book to Visma.net Financials

Help! An error when exporting a book to Visma.net Financials

Using a Web Service and Unable to Export a Book to the Financial Package Visma.net Financials? If you are having trouble exporting a book to the financial package Visma.net Financials using a web service, there could be various causes.

The cause might be translated into an error message that you can see in the export report. This error message is returned by the financial package and indicates why the book could not be exported. Unfortunately, this error message often does not clearly indicate what needs to be done to successfully export the book.

In this article, we have collected a number of error messages with possible explanations and what you can do to solve the problem.

Visma.net Financials Web Service

  1. Export Error: Inserting 'Cash transactions' record raised at least one error. Please review the errors. The financial period '01-2024' is closed.
Possible Cause: The period in which you want to export the book is closed in Visma.net Financials.
Possible Solution: Change the period to the next open period in Visma.net Financials during export, or open the period in which you want to export the book in Visma.net Financials.


  1. Export Error: Inserting 'Cash management transaction details' record raised at least one error. Please review the errors. Error: Cost center or offset subaccount do not exist (or subaccount is inactive).
Possible Cause: At least one of the selected cost centers or subaccounts mentioned in the error message is inactive or does not exist in Visma.net Financials.
Possible Solution: Check if the selected cost center or subaccount exists and is active in Visma.net Financials.


  1. Export Error: Inserting 'Cash transactions' record raised at least one error. Please review the errors. Unable to save or release. The document contains one or more lines with no amount.
Possible Cause: At least one of the transaction lines has an amount of €0.00.
Possible Solution: Correct the relevant transaction(s) in Visma.net Financials.


  1. Export Error: VismaId: 12345ab-67890cd-12345ef-67890gh. Error: 'BranchID' is not found.
Possible Cause: There is no branch number or an incorrect branch number entered in the administration settings in Spend Cloud.
Possible Solution: Enter the correct branch number in the administration settings in the 'number in financial package' field.


  1. Export Error: Inserting 'Cash management transaction' record raised at least one error. Please review the errors. Error: 'Cash account' cannot be empty.
Possible Cause: The visibility of the selected cash/bank account in Visma.net Financials is restricted per branch.
Possible Solution: Edit the relevant cash/bank account in Visma.net Financials and uncheck the 'restrict visibility per branch' option.

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