As an administrator of Spend Cloud Portal, you can start a discussion and post ideas in the community of the Spend Cloud Portal. The community is divided into different categories. This allows you to create a message for a specific module or for our app, or just post a general question/idea in the category ‘Overig’ (Other). 

Administrators will add ideas in their own language. These ideas/discussions won’t be translated. Feel free to add ideas or start a discussion in English.

If you have an idea to improve a specific functionality, you can share it with the community. Other administrators can use a the 'vote' option to indicate that they like this idea and/or comment on your idea. 

First, check if your idea already exists by searching for keywords of the idea. If the idea has already been posted, you can add a thumbs-up icon or a comment to indicate that you/your organisation think it is a good idea. 

• Click on the button ‘Nieuw onderwerp toevoegen’ (Add new subject) next to the search field. 

• Next, select ‘Idee’ (Idea) under ‘Onderwerptype’ (Subject type), this is the default option.

• Enter a title and description. When entering a title, relevant articles on the subject will appear on the side. 

• Under ‘Categorie’ (Category), select the appropriate module, app, or the category ‘Overig’ (Other).

• Under ‘Subcategorie’ (Sub-category), select the menu item, ‘Algemeen’ (General) or Applicatiebeheer (Application Management). 

• Add keywords of your idea under ‘Tags’. This makes it easier for others to find your idea.

• If you check ‘Laat me weten wanneer er wordt gereageerd’ (Let me know when a reply is received) you will receive an e-mail when a new comment is posted to your idea. 

• Add an attachment if necessary.  

• Click ‘Plaatsen’ (Post) to add the idea to the community.

The message is checked for spam/use of appropriate language before it is posted. Therefore it may take a little longer before the message is visible in the community.  

Assessment of ideas

From the moment your message is visible, other administrators can respond to it by using thumbs and comments. 

Ideas that have been contributed are transferred to our Product Management (PM) department. When your idea has been transferred to PM, the idea will be given the status Wordt herzien (Under review). One of our employees may leave a comment with the idea. 

It may take some time for someone from ProActive to respond to the idea. This does not mean that we have not seen the message. We may want to examine whether the idea is useful to other users before we come to a conclusion. 

Once our Product Management department has been able to analyse a number of characteristics of the idea, such as the added value for all customers and the technical impact, the status of the idea is changed. This can be:

Misschien later (maybe later): If your idea gets this status, it means that we have other priorities at that time. We may also want to wait and see if other users respond to the idea, to see if it is relevant to other customers. 

In ontwikkeling (Under development): Your idea has received a positive assessment and it concerns an improvement we want to implement in our system. So we are going to work on it, but this does not mean that the idea will be implemented in the system tomorrow. Depending on, among other things, the priority given to the idea and its technical feasibility, development may take several weeks. We will keep you informed of new developments during this process. 

Wordt niet geïmplementeerd: (Will not be implemented): We think it is great that our users submit ideas, but unfortunately we can't implement every idea. Your idea can get its status for several reasons. The most common reasons are that the functionality is not useful to all our users or that it is not technically feasible.  

Finally, your idea gets the status Geïmplementeerd (Implemented) once the idea has been incorporated into the Spend Cloud. 

In the community you also have the opportunity to start a discussion. For example, you can ask other administrators how they have set up certain things. 

You can start a discussion by following these steps:

• Click on the button ‘Nieuw onderwerp toevoegen’ (Add new idea) next to the search field. 

• Then, under ‘Onderwerptype’ (Subjecttype), select ‘Discussie’ (Discussion).

• Enter a title and description. When entering a title, relevant articles will appear on the side. Perhaps the answer to a possible question can be found in these articles. 

• Under ‘Categorie’ (Category), select the appropriate module, app, or the category ‘Overig’ (Other).

• Under ‘Subcategorie’ (Sub-category), select the menu item, ‘Algemeen’ (General) or Applicatiebeheer (Application Management). 

• Add keywords for your discussion under ‘Tags’. This makes it easier for others to find your idea.

• If you check ‘Laat me weten wanneer er wordt gereageerd’ (Let me know when a reply is received) you will receive an e-mail when a new comment is posted to your idea. 

• Add an attachment if necessary.  

• Click ‘Plaatsen’ (Post) to add the discussion to the community.

The message is checked for spam/use of appropriate language before it is posted. Therefore it may take a little longer before the message is visible in the community.