Important information regarding the security of your bunq account

Important information regarding the security of your bunq account

We're aware of the current media focus on the security of online banking with bunq. We'd like to address any concerns and inform you about the measures bunq is taking to safeguard your account and funds.

First and foremost, it's crucial to emphasise that the recent phishing incidents specifically target individuals with access to the bunq app, not cardholders. These incidents only affect those who have shared their personal login credentials with malicious actors. By adhering to security guidelines and not disclosing your data, you're not at risk.

For Spend Cloud administrators, we recommend taking the following precautions:
  1. Keep your login details strictly private: Never share your information with others and utilise strong, unique passwords.
  2. Stay vigilant against suspicious communication: Avoid clicking on links in dubious emails or texts, and refrain from entering your details on unfamiliar websites.
  3. Utilise the app for all communication: Rely solely on the bunq app for interactions and transactions.
The Spend Cloud team is always here to support you and address any inquiries. We remain dedicated to providing you with a secure and reliable experience within our services. If you have specific concerns or require further explanation, please don't hesitate to reach out.

Thank you for your attention and cooperation in maintaining the security of your account.

    • Related Articles

    • How do I start a bunq account and connect this to Spend Cloud?

      Below, you can read about how to open a business account with bunq. If you have any questions after reading, you can contact bunq at support@bunq.com. Summary When applying for a bunq account, the following points are important to consider ...

    • Requesting a new bunq card

      You can directly request one or more bunq cards from Spend Cloud if these are the cards your organization uses for payments. In this article, we explain how to do this. Please note: if you prefer to order Spend Cloud Cards instead of bunq cards, ...

    • Activating a bunq card

      After requesting a bunq card, you will receive a letter with the requested card within two weeks. If Spend Cloud Cards are used in your environment instead of bunq cards, read more about activating these cards here. Activating the Card You can ...

    • Cash & Card - from opening an account up until commissioning cards

      Cash & Card - The Process from A to Z This article provides a step-by-step, concise description to support the implementation of the Cash & Card module, from opening an account to accounting for expenditures. Within this description, direct ...

    • Managing rights of making online payments with a bunq debit Mastercard

      With a bunq debit Mastercard, you can make online payments at webshops that do not offer iDEAL, which is often the case with foreign webshops. The buyer selects the option to pay with a credit card in the webshop. For more information on finding the ...