Expense claims are exported so that they can be paid via your organisation’s financial package. Spend Cloud does not receive any feedback from the financial package when the expense claims have actually been paid. It is, however, possible to manually register that the expense claim have been paid, so that the employees can see this in their own account. 

To mark expense claims as paid, click ‘Export files’ at the top of the Export overview. Select the file you want to mark as paid and click ‘Mark as paid’. You can see the status of your export files in the ‘Processing’ column. After setting the status to ‘paid’, you can undo this by marking an export file as unpaid by clicking ‘Mark as unpaid’.