Where can I see if Spend Cloud has performance issues?

Where can I see if Spend Cloud has performance issues?

Unfortunately, there are times when we can experience a system outage. Through announcements here in the portal, we keep you informed in such situations about the problem and provide an estimate of the resolution times.

Why are these outages listed in the Spend Cloud Portal nowadays and not on the website?

Indeed, minor outages are now only reported in the portal. But what if there's a general outage that prevents you from accessing the Spend Cloud and the portal? Such larger outages are posted on the website. We deliberately chose to report minor outages via the portal because:
  1. Messages can be created more quickly and efficiently in the portal. In other words, you are informed earlier.
  2. The portal is the place to find information about the functional operation of the Spend Cloud, which includes when things are not working as expected.
  3. The outage page is not relevant to everyone who visits our website but is relevant to everyone who can use the portal.


    • Related Articles

    • Where can I see which version of Spend Cloud I am using?

      Click on your name in the top right corner of the Spend Cloud, and then click on 'About us.' Here, you will find, among other things, the current app version of Spend Cloud. For the web version, no version number is displayed. The reason for this is ...

    • What can you do with the Spend Cloud Portal?

      From your Spend Cloud environment, you can navigate to the Spend Cloud Portal. In the portal, you will find: 1) All instructions for tasks you can perform in Spend Cloud. This is referred to as the Knowledge Base. 2) All submitted wishes for our ...

    • Common usage of the Spend Cloud Portal (application managers)

      In the webinar below about the Spend Cloud Portal (Dutch only), we'd like to cover some basic skills to help you get started quickly. The Knowledge Base and Community offer a wealth of information, but we understand that it might be overwhelming at ...

    • Advanced usage of the Spend Cloud portal (Application Managers)

      In the webinar below about using the Spend Cloud Portal for advanced users (Dutch only), we would like to cover a range of skills that will help you get even more out of the Spend Cloud Portal. Are you already familiar with all the functionalities of ...

    • How do I erase the cookies of my browser?

      It can sometimes happen that things in Spend Cloud appear differently than expected. An example of this is when certain buttons suddenly appear in English instead of Dutch. This could be caused by stored cookies. Cookies are small text files that ...