Other helpful information
What can I do as an application manager to help users with service orders?
If an employee does not see the button to register a service or cannot make the desired selection, you can check the following points. Additionally, at the end of this article, you will find instructions on how to enable or disable the functionality ...
An error about procuration when submitting an order
It may occur that a requester encounters the following error message when submitting an order request: "No role has been created with sufficient procuration to complete the order from supplier X." In this article, we'll explain what you as an ...
What can I as an application manager check if a buyer does not see the expected supplier(s)?
It can happen that a buyer cannot select the desired supplier when creating an order. In this article, we will guide you step by step on what to check and finally what you can do to resolve this. Checklist At the bottom of these 7 steps, you will ...
Top-15 Purchasing categories
By setting up categories properly, users can make purchases faster and easier. This article helps you set it up. To make the categories as clear as possible, we recommend using a maximum of 10 main categories. For clarification, you can then attach ...
Articles about Procurement - From ordering to receiving
Below you'll find various useful articles about the ordering process within the Procurement module. If you read them step by step, you'll gain a complete understanding of the entire process, from ordering items to recording received products. 1. ...
PDF order settings
In the administration settings, you can customize several preferences for the PDF order. You can adjust these settings by going to Application Management / General / Administrations and editing the administration using the pencil icon. Under the ...
Deliver orders
In Spend Cloud, it's possible to classify a supplier as an internal supplier. This allows for the option of submitting order requests decentrally for products that have already been centrally procured and may be stored in a warehouse, for example. ...
Assess suppliers
In the Procurement / Suppliers menu, you'll find the suppliers that need to be reviewed by the Procurement department. These are suppliers that have been requested to be added to Spend Cloud by employees who wish to place orders here. In the role of ...
Popular Articles
How can I receive XML invoices in the Spend Cloud?
The (design) objective of XML is simplicity, uniformity and usability. In order for these invoices to be read by all computers worldwide, certain rules have been laid down on how an XML invoice must be constructed. This set of standard rules ...
Hi I’m DIRK, your knowledge navigator
Hello and welcome! As of June 10th, the Spend Cloud Portal has a new name: DIRK. You might be wondering, "Who is Dirk, and why is everything named after him?" Well, we’re excited to share the story behind this change. This change was done in honour ...
July release 2020
New in Spend Cloud web Module Invoice Processing Filter on search fields 'employee' We have created a new filter setting that allows filtering based on a User's Organisational Unit (OU). For example, a user who wants to filter for an employee in the ...
Booking in other administration
When does this occur? If there are multiple financial administrations within one organization where services are shared. For example, when 2 companies (company 1 and company 2) are used within one organization, each with its own financial ...
Top menu (blue bar)
The blue bar at the top of the screen is called the 'Top menu'. By clicking on the Spend Cloud logo, you can return to the dashboard from any page. If your organisation has several sets of administrative records, you can indicate a preferred set in ...