Hi I’m DIRK, your knowledge navigator

Hi I’m DIRK, your knowledge navigator



Hello and welcome! As of June 10th, the Spend Cloud Portal has a new name: DIRK. You might be wondering, "Who is Dirk, and why is everything named after him?" Well, we’re excited to share the story behind this change.

This change was done in honour of Dirk, our CTO, who has been with our company for 25 remarkable years. To celebrate Dirk’s 25th anniversary, we wanted to do something special to recognize his immense contributions and unwavering dedication.

Dirk has been the cornerstone of our company, a walking encyclopedia of knowledge, and the go-to person for answers about our company and products. Dirk’s vast expertise and steadfast support have guided us through countless challenges and innovations.

To honour Dirk’s incredible contributions, we’ve rebranded our Portal to be more than just a resource center. We’ve named it DIRK, which stands for Digital Information Resource Knowledgebase, because, like the man himself, it’s designed to be your ultimate source of information and support.

Here’s a bit of fun background: Dirk is not only a tech genius but also a huge fan of Linux and penguins. That’s why our new icon features a penguin – a nod to Tux, the Linux mascot. Just as Dirk has been there with answers to every question, Portal DIRK will be here to assist you with everything you need to know about our Spend Cloud.

In DIRK, you will find:
1) Knowledge base: All instructions for tasks you can perform in Spend Cloud.
2) Community: All submitted wishes for our software development, accessible only to application administrators.

Whether you’re a regular user or discovering the portal for the first time, learn more about how Dirk can help you find the answers you need.

    • Related Articles

    • What can you do with DIRK?

      From your Spend Cloud environment, you can navigate to DIRK (Digital Information Resource Knowledgebase). In Dirk, you will find: 1) Knowledge base: All instructions for tasks you can perform in Spend Cloud. 2) Community: All submitted wishes for our ...

    • Help with using the Spend Cloud

      To ensure that everyone can make the best possible use of the Spend Cloud, we provide support to users where we can. This includes instructions, (comprehensive) manuals, tips, and training. In the Knowledge Base of the Spend Cloud Portal, you can ...

    • Common usage of the Spend Cloud Portal (application managers)

      In the webinar below about the Spend Cloud Portal (Dutch only), we'd like to cover some basic skills to help you get started quickly. The Knowledge Base and Community offer a wealth of information, but we understand that it might be overwhelming at ...

    • Release notes

      New functionalities and software-retrieved errors are described in so-called 'release notes'. In the menu section labeled "Release notes," located in the dropdown menu under your name, you will find an overview of these improvements and bug fixes ...

    • View tickets from your organization (for application managers)

      For all assistance with using the Spend Cloud, application managers can contact our Support Department. A help request is converted into a support ticket, and these tickets can be managed in the Spend Cloud Portal. My Tickets When you're logged into ...