Paying with Google Pay in combination with a Spend Cloud Card

When you have an Android phone and our Spend Cloud App, it is possible to add a Spend Cloud Card to the wallet on your phone. This way, you can pay in-store using your digital wallet instead of the physical card. This works through Google Pay. If the webshop supports it and it is allowed for your card, you can also pay online via Google Pay. In this article, we explain how to add the card to your device and answer the most frequently asked questions.

Do you own an Apple device? Click here for the instructions for Apple Pay.

1.) To add a Spend Cloud Card to your phone, you need to use the Spend Cloud App. To add the Spend Cloud Card to the wallet on your Android phone, open the Spend Cloud App and, from the dashboard, select the card you want to use with Google Pay. Then click 'Add to Google Wallet.

You need to be registered as the liable card owner by the application administrator within your organization in Spend Cloud. If this has not been done, you will see a notification in the app indicating that it still needs to be done. Please contact the application administrator or financial administration at your employer or the organization from which you received the card to have this done.

Another way to navigate to the card settings is by clicking the menu in the lower-right corner and selecting 'Books.' Open the book to which the card is linked and click the purple 'Card Details' button.

2.) You will now see a screen with some additional information. Click the black button at the bottom to add the card to the wallet:

3.) You will be directed to the wallet on your phone. Your phone will walk you through the remaining steps to add the card, mainly by clicking 'Next.' The phone has already filled in the information for you (only a phone number needs to be entered). Review the terms and conditions and click 'Agree.' The card is now almost successfully added to your wallet, but one final step is required. You will now automatically receive an email with an activation code within a few minutes. Enter this code in the input field as the final step.

4.) After entering the activation code, the card will be successfully added and ready for use. In the Spend Cloud app, it will look like this:

Once the activation code is entered, you can use the card to make payments.

Frequently asked questions:

Why don’t I see the functionality in my Spend Cloud App?
Only users registered as 'cardholder' and 'liable cardholder' can add the card to Google Pay. Contact the application administrator or financial department if you have questions about this.

How many devices can I add one card to?
You can add one Spend Cloud Card to a maximum of two devices, for example, an Android phone and a tablet.

Where can I pay physically with Google Pay?
You can use Google Pay anywhere you see the contactless payment symbol. This is in almost every store in the Netherlands where you can pay by card.

How do I pay in-store now?
To pay with Google Pay:

1. Unlock your device.
   
2. Open the Wallet app or swipe up on your screen (depending on your device).
   
3. Select your Spend Cloud Card.
   
4. Hold your device near the card reader until you see confirmation.
   
   

Do I need to be connected to the internet to pay in-store?
No, you do not need an internet connection to pay with Google Pay in-store.

How are the expenses processed?
The expenses are processed the same way as with a normal debit transaction. The amount will be deducted from your card balance and will appear in your transaction overview.

Is this functionality available for iPhones as well?
No, this functionality is exclusive to Android devices. For iPhones, Apple Pay is supported.

Can my card be remotely removed from Google Pay?
Certainly. Your employer's financial organization can remove the card from your wallet. This is necessary, for example, if you leave the company. Your employer can see which mobile phones or other devices the card is linked to.

Can I add the card to Google Pay outside of the Spend Cloud app?

Yes, it’s possible, but we recommend doing it through the Spend Cloud app for a better experience and convenience.

With these steps and information, you can easily start paying with your Spend Cloud Card via Google Pay!

If the answer to your question is not found here, please contact the application administrator or the financial administration within your organization.​

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