To keep the Procurement Archive clean, orders can be
completed. However, it may happen that this is done too quickly, and for instance, an invoice for the order has just arrived. Because the order is completed, you cannot match the invoice to the order. In this article, we explain how you can revert completed orders.
Reversing completed orders
In the menu item Procurement/ Archive, you can click on the three dots to the right of the order, where you will see the option 'reverse completed orders'. Once you click on this, the order will open with a warning to confirm. Once you click the green button at the top of the screen, the completion is reversed, and the order will have the status 'Received' again, allowing you to match it with an invoice.
Do you need see this button? Then this is probably not yet configured in the rights where your role is based on, you can adjust this via the menu Application management / Organisation / Rights. If you do not have access to this menu, then contact an application manager within your organisation.