Adding invoices
What should I check if messages are not arriving in the mailbox?
It may happen unexpectedly that messages no longer arrive in the Spend Cloud mailbox. There could be several reasons why messages are not arriving in the mailbox. This article describes the most common reasons and also explains what you can check to ...
What can I do when messages in the mailbox are marked as spam?
It can unexpectedly happen that messages sent to the mailbox of your Spend Cloud are seen as spam. When this occurs, a spam messages button will appear in this section, which you can then click to view the messages. If the messages are from a known ...
Optimizing the mailbox
By adjusting a few settings in the Mailbox, you can streamline the invoice processing workflow. This optimisation reduces the number of manual steps required. As a result, the Mailbox will no longer need to forward messages in bulk at fixed times, ...
How can I receive and proces Peppol invoices?
Pan-European Public Procurement OnLine (PEPPOL) is an international project with the aim of standardizing international electronic messaging. Within the secure PEPPOL network, you can send and receive electronic invoices. Electronic invoices include ...
Adding an invoice via the Mailbox menu
To add an invoice into Spend Cloud, you can utilize either the Mailbox or the Add feature. In the Mailbox of Invoice Processing, you will find all the invoices received through the designated email address. Attachments in PDF, XML or UBL formats can ...
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How do I get the ISAE 3402 type 2 statement from Visma | ProActive?
The accountant will need various data for this audit. You can request our ISAE 3402 Type 2 statement by emailing privacy@proactive.nl. We usually have the latest statement available in March or April. Other data is available within the Spend Cloud ...
How can I receive XML invoices in the Spend Cloud?
The (design) objective of XML is simplicity, uniformity and usability. In order for these invoices to be read by all computers worldwide, certain rules have been laid down on how an XML invoice must be constructed. This set of standard rules ...
Hi I’m DIRK, your knowledge navigator
Hello and welcome! As of June 10th, the Spend Cloud Portal has a new name: DIRK. You might be wondering, "Who is Dirk, and why is everything named after him?" Well, we’re excited to share the story behind this change. This change was done in honour ...
July release 2020
New in Spend Cloud web Module Invoice Processing Filter on search fields 'employee' We have created a new filter setting that allows filtering based on a User's Organisational Unit (OU). For example, a user who wants to filter for an employee in the ...
Booking in other administration
When does this occur? If there are multiple financial administrations within one organization where services are shared. For example, when 2 companies (company 1 and company 2) are used within one organization, each with its own financial ...