Steps for requesting a new Spend Cloud Card

1. At the top of the cards overview in the Card Management menu, you will find the 'Request New Card' button. Clicking on this button initiates the request for one or more cards.
   
2. When requesting a new card, certain fields must be filled out, indicated by a star (*).
   
3. If your organization works with both bunq cards and Spend Cloud Cards, select Spend Cloud at the top.
   
4. Choose the number of cards you want to request under 'Number of Cards.' When requesting multiple cards, Spend Cloud will automatically generate a unique card number. The other details will remain the same.
   
5. Then select the 'Administration' and 'Balance Account' to which the card should be linked. Depending on your Spend Cloud configuration, you may have one or more options here.
   
6. Under 'Name on Card,' choose the set organizational name.
   
7. Optionally, you can enter an 'Additional Feature on Card' if you want an extra characteristic printed on the card. The serial number of the cards is automatically assigned, and you can add a characteristic like a location. This characteristic will appear on all cards you are requesting at that time. The maximum character limit is 14.
   
8. Under 'Recipient Information,' provide a first and last name. The cards will be sent to the organization's address, addressed to this name. This name will not appear on the card.
   
9. Finally, you can specify which payment method may be used in which countries and with what limit. The daily limit for payments applies to both card payments and online payments. These limits and the allowed countries can later be adjusted per card. The standard maximum for payments is €2500 per day. This follows the best practice setup, which focuses on reloading funds rather than setting daily limits. We do not recommend allowing cash withdrawals—read more here about efficient cashless operations. If you still wish to allow cash withdrawals, a maximum daily limit of €500 applies.
   
1. The limit on the balance account is always decisive; no more money can be spent than is available in the balance account. Check the bank ledger of Spend Cloud Cards for the real-time balance. If there is insufficient balance, the card will not be able to make payments despite the set limit. Find more information here on how to increase this balance.
   

The delivery address of the cards is the same, as the address that is registered at the chamber of commerce. 
The delivery address can be adjusted via the Application Management / Cash & Card / Balance Accounts menu by clicking on the 'edit' button. A pop-up will show up were you can change the address. 

Please note that the balance limit on the account is very important. Check the Spend Cloud Cards' bankbook for real-time balance information. If there isn't sufficient balance, the card won't be able to make transactions, even if a limit is set. You can find information here on how to increase this balance.