Payments in a store
Paying with Google Pay in combination with a Spend Cloud Card
When you have an Android phone and our Spend Cloud App, it is possible to add a Spend Cloud Card to the wallet on your phone. This way, you can pay in-store using your digital wallet instead of the physical card. This works through Google Pay. If the ...
Contactless payments: What are the limits, and when do I need to enter a PIN?
You can make contactless payments with both a bunq card and a Spend Cloud Card. The limit for contactless payments is the same as when you insert the card into the payment terminal. However, the difference is that you don’t always need to enter a PIN ...
No money received from an ATM/Geldmaat when using a spend cloud or bunq card for withdrawal
In this article, we explain what you can do when you have tried to withdraw cash at a Geldmaat (the well-known yellow ATMs) or another type of ATM with a bunq card or a Spend Cloud Card and you have not received any cash. Picture: a geldmaat ATM Step ...
Paying with Apple Pay in combination with a Spend Cloud Card
When you have an iPhone and our Spend Cloud App, it's possible to add a Spend Cloud Card to the wallet of your phone. This functionality is only available for iPhones (and potentially also for iPads or Apple Watches). This way, you can pay in-store ...
Why is my Spend Cloud Card being declined at the store?
There is a small chance that the Spend Cloud Card is declined by the payment terminal at the store. The message that is usually displayed often reads: 'Card not allowed' 'Card declined' If there is no subsequent message displayed at the bottom of the ...
(Client) budgets within Cash & Cards
It is possible to work with (client) budgets within the Cash & Cards module. In this article, we will explain how this works. Adding a (client) budget When this feature is enabled in your Spend Cloud and you have the correct rights, you can navigate ...
Popular Articles
How do I get the ISAE 3402 type 2 statement from Visma | ProActive?
The accountant will need various data for this audit. You can request our ISAE 3402 Type 2 statement by emailing privacy@proactive.nl. We usually have the latest statement available in March or April. Other data is available within the Spend Cloud ...
How can I receive XML invoices in the Spend Cloud?
The (design) objective of XML is simplicity, uniformity and usability. In order for these invoices to be read by all computers worldwide, certain rules have been laid down on how an XML invoice must be constructed. This set of standard rules ...
Hi I’m DIRK, your knowledge navigator
Hello and welcome! As of June 10th, the Spend Cloud Portal has a new name: DIRK. You might be wondering, "Who is Dirk, and why is everything named after him?" Well, we’re excited to share the story behind this change. This change was done in honour ...
July release 2020
New in Spend Cloud web Module Invoice Processing Filter on search fields 'employee' We have created a new filter setting that allows filtering based on a User's Organisational Unit (OU). For example, a user who wants to filter for an employee in the ...
Booking in other administration
When does this occur? If there are multiple financial administrations within one organization where services are shared. For example, when 2 companies (company 1 and company 2) are used within one organization, each with its own financial ...