Invoice Processing Module
New: Undo previous pre-registration exports
You can now undo not just the latest, but also earlier pre-registration exports in the Invoice Processing Module. Previously, if a pre-registration didn’t process correctly and new exports had already been made, you had to contact support to resolve the issue. With this update, you can now:
- Undo earlier exports (not just the most recent one) from the Export Overview
- Automatically reset the invoice status to "Approved – ready for export"
- View the change in the mutation log
This gives you more control, prevents delays, and reduces your dependence on support in case of export errors. Learn more about undoing invoice pre-registrations in this DIRK article.
Procurement Module
Improved Archive for easier access
Last month, we announced enhancements to the archive views in Invoice Processing. The same optimization is now live in the Procurement module. What’s changed?
- Both the Archive and Line Item Archive now load faster and are easier to navigate
- Orders are sorted from newest to oldest by default
- The date filter is pre-filled to show results from the past year up to today
These improvements reduce manual filtering and sorting so you can quickly get to the information that matters most.
Cash & Card Module
Automatic unlocking of cards after PIN errors
Spend Cloud Cards that were blocked due to too many incorrect PIN entries will now be automatically unblocked the next day at 06:55 AM. Previously, employees needed to go through an admin to resolve this. What does this mean for you?
- Cards blocked due to incorrect PIN entries will auto-unlock the next morning
- Other types of blocks (e.g. manually blocked by an admin) will remain unaffected
- This change reduces disruptions and makes card usage more user-friendly.
Application Management
‘Forgot password’ functionality now available in test environments
Admins can now reset their own password in
test environments using the standard “Forgot password” option — no need to contact your support consultant anymore!
Smarter improvements with ChurnZero insights
Starting October 3, 2025, we’re launching ChurnZero: a powerful analytics tool that helps us support you in an even more tailored and proactive way in using the Spend Cloud.
Here’s how we’re using ChurnZero to better support you:
Gain deeper insights into your full Spend Cloud experience, from onboarding to daily use
Identify underused features or areas for improvement
Share personalized recommendations directly within the Spend Cloud, exactly when and where you need them
What’s in it for you?
More control and insight into Spend Cloud usage
Practical, tailored tips for process optimization
Fully automated, no extra effort required
No additional costs
All data is stored within the EU in a AWS data center in Frankfurt.
Important information
Starting: October 3, 2025
First insights will be available a few months later
Only approved sub-processors will access this data
Have questions or concerns? Please let us know before August 3, 2025, via privacy@proactive.nl
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